When Technology Is the Back Bone of Your Business

CareMetx is a privately owned technology and specialty hub services company serving drug and device manufacturers. It is dedicated to supporting a patient’s journey by providing hub services, scope of use of new state of art technologies and decision making information to pharmaceutical and medical equipment developers. The company also provides assistance to manufacturers who are launching a new product by providing hub services for pharmaceutical companies, innovative business ideas necessary for a successful launch of new product.

History:

CareMetx was founded in 2011 by Robert Dresing and Mark Hansan who previously owned the company named TheraCom in 90’s. It is thereby very safe to say that these two long term partners have knowledge and experience in the field of healthcare hub services since their previous company also provided hub support to different pharmaceuticals. Later to further improve their hold in the pharmaceutical and health care industry they entered into an agreement with Pharma Dynamics, Inc. who have a good reputation to provide support in launching of new products and call center assistance for drug manufacturers.

Prioritizing the patient:

A company who is in the business involving patient support services has to deal with patients which involve earning their valuable trust. The company claims that patient is their utmost priority and the chairman believes his company draws motivation from the satisfaction of providing high quality service to their patients. There is a flowchart provided in the company’s website showing the steps a patient goes through when they come in contact with CareMetx. The company is heavily dependent on technology from providing single point of contact at the start of the treatment to the end of the treatment.

Patient Journey:

The Company uses technology to get consent from the patient and once the patient gets enrolled different portals is used to track his condition. CareMetx claims their goal is to shorten the timeline of access. Reimbursement manager provides assistance for rapid start of treatment by solving the monetary issues. They also have clinical programs to provide help to patients in their journey. There is other assistance which CareMetx provides to improve the existing healthcare facility.

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